Gift Cards Terms

Are you looking for the perfect gift to surprise your loved ones? Choose one of our PAYLESS gift cards to make someone smile. Without a doubt, the best gift will be what they want to choose in our physical stores. This way, they can select from a wide variety of footwear and accessories for women, men, and children.

Choose the amount you want to gift: $50,000, $70,000, or $100,000 Colombian pesos. The card will be delivered physically through the carrier selected by Payless to the address provided during the purchase process.

By purchasing the gift card, you accept the following terms and conditions:

• It will be valid for one (01) year from the date of issuance.
• It will be redeemable by the bearer, who must be of legal age.
• It cannot be exchanged for cash, either in full or in part, under any circumstances.
• The card must be redeemed in full or in part within the validity period at any physical Payless store nationwide (Colombia). Its redemption is not applicable in the online store or via WhatsApp.
• If the full amount of the gift card is not redeemed within the specified validity period, there will be no reactivation for the remaining balance or extension of the validity.
• The card will not be replaced in case of loss, theft, or destruction.
• In case of purchases exceeding the amount of the gift card, the buyer/beneficiary will pay the remaining balance over the value of the gift card.
• In case of exchanges or warranties for products purchased with the gift card, the price reflected on the invoice on the day of purchase will be considered for this purpose.